[rt-users] RT Asset Tracker - unique name field

[Paul Muther]

Hello. What we have been doing is track the software as custom fields attached to hardware records. The custom fields have values for versions of office apps etc. 

PM


On Apr 11, 2012, at 9:45, Darren Hildebrand <darren.hildebrand at opusvfx.com> wrote:

> Hello,
> 
> I'm looking at using RT AssetTracker module for tracking our hardware and software licenses.  It does exactly what I'd like for hardware, but I'd also like to track software licenses.  The problem that I'm running up against is that each asset name field must be unique.  For example, if I'm tracking Windows licenses, I'd like to be able to have 20 assets called something like "Windows 7 Professional (64-bit)" with separate Asset IDs and product keys, and then I'd link them to the workstations that they run on.  Is there any way to accomplish something like this?  If not, how do people generally go about tracking software licenses with the RT Asset Tracker?
> 
> Please let me know if I'm approaching this from the wrong angle completely - I'm open to suggestions.  Thanks!
> 
> Darren