[rt-users] RT Asset Tracker - unique name field

[Darren Hildebrand]

Thanks, but my problem with that approach is that records of a specific 
software license can disappear along with a computer.  Since there are 
times when I'd be moving licenses from one computer to another, I'd 
prefer for a software license to be a separate entity that can be 
unlinked from one computer and linked to another, but it'll always exist 
unless it's intentionally removed.

It sounds like I'm stuck with using a unique name, so I'm thinking that 
I'll probably append the name with part of the product key or something.

Thanks for the suggestions!

Darren

On 12-04-11 11:52 AM, Paul Muther wrote:
> Hello. What we have been doing is track the software as custom fields attached to hardware records. The custom fields have values for versions of office apps etc.
>
> PM
>
>
> On Apr 11, 2012, at 9:45, Darren Hildebrand<darren.hildebrand at opusvfx.com>  wrote:
>
>> Hello,
>>
>> I'm looking at using RT AssetTracker module for tracking our hardware and software licenses.  It does exactly what I'd like for hardware, but I'd also like to track software licenses.  The problem that I'm running up against is that each asset name field must be unique.  For example, if I'm tracking Windows licenses, I'd like to be able to have 20 assets called something like "Windows 7 Professional (64-bit)" with separate Asset IDs and product keys, and then I'd link them to the workstations that they run on.  Is there any way to accomplish something like this?  If not, how do people generally go about tracking software licenses with the RT Asset Tracker?
>>
>> Please let me know if I'm approaching this from the wrong angle completely - I'm open to suggestions.  Thanks!
>>
>> Darren