[rt-users] RT 4.0.5 : rt-email-dashboards cron not working

[UnixMan]

Thanks, I ran : # ./rt-email-dashboards --dryrun --all   and it returned the
Dashboards that users have subscribed to. This is good as this is what I
would expect.

When I set a subscription for my userid within RT I see it in the log in
[debug] mode, and it says it sent it out, but, I don't get an email. 


[Thu Apr 12 14:02:58 2012] [debug]: Generating dashboard "Scott's NOT
Resolved" for user "myuserid at mycompany.com":
(/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:226)
[Thu Apr 12 14:02:59 2012] [debug]: Mailing dashboard "Scott's NOT Resolved"
to user myuserid at mycompany.com <myuserid at mycompany.com>
(/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:348)
[Thu Apr 12 14:02:59 2012] [debug]: Done sending dashboard to
myuserid at mycompany.com <myuserid at mycompany.com>
(/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:359)



On the command line I run : mailx -v -s "TEST" myuserid at mycompany.com <
/dev/null   and I get the test email.


Any ideas ?

Thanks,
Scott



Kevin Falcone-2 wrote:
> 
> On Thu, Apr 12, 2012 at 01:37:39PM -0700, UnixMan wrote:
>> Kevin Falcone-2 wrote:
>> > 
>> > On Wed, Apr 11, 2012 at 02:58:21PM -0700, UnixMan wrote:
>> >> Ever since we upgraded from RT 3.8.8 to RT 4.0.5 our dashboard cron
>> >> hasn't
>> >> been sending out emails. I checked the logs but nothing to note there
>> >> other
>> >> than it says it emailed them out.
>> >> 
>> >> I ran a test email on the command line and the mail went through, NTF.
>> > 
>> > If you read the documentation for the dashboard mailer, there are two
>> > flags you can use for debugging.
>> I've looked and looked, I must not be looking in the right place but if
>> you
>> could direct me to the place where I can find the flags it would be most
>> appreciated. I even bought the RT book but couldn't find it there either.
> 
> /opt/rt4/sbin/rt-email-dashboards --help
> 
> --help or running perldoc on an RT command should generally result in
> up-to-date documentation.
> 
> -kevin
> 
>  
> 

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