[rt-users] RT 4.0.5 : rt-email-dashboards cron not working

[Kevin Falcone]

On Thu, Apr 12, 2012 at 02:15:14PM -0700, UnixMan wrote:
> 
> Thanks, I ran : # ./rt-email-dashboards --dryrun --all   and it returned the
> Dashboards that users have subscribed to. This is good as this is what I
> would expect.
> 
> When I set a subscription for my userid within RT I see it in the log in
> [debug] mode, and it says it sent it out, but, I don't get an email. 
> 
> 
> [Thu Apr 12 14:02:58 2012] [debug]: Generating dashboard "Scott's NOT
> Resolved" for user "myuserid at mycompany.com":
> (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:226)
> [Thu Apr 12 14:02:59 2012] [debug]: Mailing dashboard "Scott's NOT Resolved"
> to user myuserid at mycompany.com <myuserid at mycompany.com>
> (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:348)
> [Thu Apr 12 14:02:59 2012] [debug]: Done sending dashboard to
> myuserid at mycompany.com <myuserid at mycompany.com>
> (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:359)
> 
> 
> 
> On the command line I run : mailx -v -s "TEST" myuserid at mycompany.com <
> /dev/null   and I get the test email.

Have you looked in your mail logs?

Just testing with mailx is insufficient, and any mail errors will be
contained in your maillogs, which can also verify if mail was sent.

-kevin
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