[rt-users] Forward with Comment

Tim Cutts tjrc at sanger.ac.uk
Fri Apr 13 04:21:09 EDT 2012


On 12 Apr 2012, at 22:03, Ram wrote:

> I must be overlooking something but... I don't see a way to add a note/comment when I forward a ticket or ticket comment. Along the same lines is it possible to attach an existing ticket attachment to a forward or a reply *with* a note/comment?

Isn't that what jumbo update page is for?  Allows you to make several changes to a ticket simultaneously.

Tim



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