[rt-users] Forward with Comment

[Tim Cutts]

On 12 Apr 2012, at 22:03, Ram wrote:

> I must be overlooking something but... I don't see a way to add a note/comment when I forward a ticket or ticket comment. Along the same lines is it possible to attach an existing ticket attachment to a forward or a reply *with* a note/comment?

Isn't that what jumbo update page is for?  Allows you to make several changes to a ticket simultaneously.

Tim



-- 
 The Wellcome Trust Sanger Institute is operated by Genome Research 
 Limited, a charity registered in England with number 1021457 and a 
 company registered in England with number 2742969, whose registered 
 office is 215 Euston Road, London, NW1 2BE.