[rt-users] RT 4.0.5 : rt-email-dashboards cron not working

[UnixMan]

The test let me see that the host can send out mail. My mail log says it sent
too :

Apr 13 14:00:03 RTserver sendmail[15698]: q3DI03fJ015698: from=root,
size=102528, class=0, nrcpts=1,
msgid=<201204131800.q3DI03fJ015698 at RTserver.mydomain.com>,
relay=root at localhost
Apr 13 14:00:03 RTserver sendmail[15699]: q3DI030J015699:
from=<root at RTserver.mydomain.com>, size=102756, class=0, nrcpts=1,
msgid=<201204131800.q3DI03fJ015698 at RTserver.mydomain.com>, proto=ESMTP,
daemon=MTA, relay=localhost.localdomain [127.0.0.1]
Apr 13 14:00:03 RTserver sendmail[15698]: q3DI03fJ015698:
to=myuserid at mydomain.com, ctladdr=root (0/0), delay=00:00:00,
xdelay=00:00:00, mailer=relay, pri=132528, relay=[127.0.0.1] [127.0.0.1],
dsn=2.0.0, stat=Sent (q3DI030J015699 Message accepted for delivery)
Apr 13 14:00:04 RTserver sendmail[15701]: STARTTLS=client,
relay=myrelay.mydomain.com., version=TLSv1/SSLv3, verify=FAIL,
cipher=RC4-MD5, bits=128/128
Apr 13 14:00:04 RTserver sendmail[15701]: q3DI030J015699:
to=<myuserid at mydomain.com>, ctladdr=<root at RTserver.mydomain.com> (0/0),
delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=222756,
relay=myrelay.mydomain.com. [10.60.7.44], dsn=2.0.0, stat=Sent (
<201204131800.q3DI03fJ015698 at RTserver.mydomain.com> Queued mail for
delivery)

The line that has the  FAIL  in it is there on emails that are sent via the
normal RT assignments or when I tested it via the command line.

Other than that it looks like it sent ok.



Kevin Falcone-2 wrote:
> 
> On Thu, Apr 12, 2012 at 02:15:14PM -0700, UnixMan wrote:
>> 
>> Thanks, I ran : # ./rt-email-dashboards --dryrun --all   and it returned
>> the
>> Dashboards that users have subscribed to. This is good as this is what I
>> would expect.
>> 
>> When I set a subscription for my userid within RT I see it in the log in
>> [debug] mode, and it says it sent it out, but, I don't get an email. 
>> 
>> 
>> [Thu Apr 12 14:02:58 2012] [debug]: Generating dashboard "Scott's NOT
>> Resolved" for user "myuserid at mycompany.com":
>> (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:226)
>> [Thu Apr 12 14:02:59 2012] [debug]: Mailing dashboard "Scott's NOT
>> Resolved"
>> to user myuserid at mycompany.com <myuserid at mycompany.com>
>> (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:348)
>> [Thu Apr 12 14:02:59 2012] [debug]: Done sending dashboard to
>> myuserid at mycompany.com <myuserid at mycompany.com>
>> (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:359)
>> 
>> 
>> 
>> On the command line I run : mailx -v -s "TEST" myuserid at mycompany.com <
>> /dev/null   and I get the test email.
> 
> Have you looked in your mail logs?
> 
> Just testing with mailx is insufficient, and any mail errors will be
> contained in your maillogs, which can also verify if mail was sent.
> 
> -kevin
> 
>  
> 

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