[rt-users] Failed to load module RT::Action::LinearEscalate

Gerald gerald.radix at gmail.com
Fri Apr 20 05:57:01 EDT 2012


Hi,

I have installed LinearEsclate in Request Tracker 4.05.

When i launch in a terminal this command :

rt-crontool --search RT::Search::FromSQL --search-arg     "(Status='new' 
OR Status='open' OR Status = 'stalled')"     --action 
RT::Action::LinearEscalate

i have this error :

[Fri Apr 20 09:44:37 2012] [crit]: Failed to load module 
RT::Action::LinearEscalate. () at ./rt-crontool line 307. 
(/opt/rt4/bin/../lib/RT.pm:341)
Failed to load module RT::Action::LinearEscalate. () at ./rt-crontool 
line 307.






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