[rt-users] Failed to load module RT::Action::LinearEscalate

[Kevin Falcone]

On Fri, Apr 20, 2012 at 11:57:01AM +0200, Gerald wrote:
> I have installed LinearEsclate in Request Tracker 4.05.

LinearEscalate ships with RT 4.0.5

> When i launch in a terminal this command :
> 
> rt-crontool --search RT::Search::FromSQL --search-arg
> "(Status='new' OR Status='open' OR Status = 'stalled')"     --action
> RT::Action::LinearEscalate
> 
> i have this error :
> 
> [Fri Apr 20 09:44:37 2012] [crit]: Failed to load module
> RT::Action::LinearEscalate. () at ./rt-crontool line 307.
> (/opt/rt4/bin/../lib/RT.pm:341)
> Failed to load module RT::Action::LinearEscalate. () at
> ./rt-crontool line 307.

This executes fine for me, ensure that your Unix user has permissions
to see all the relevant files on disk.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120420/0d7ba0cc/attachment.sig>