[rt-users] rt mail merge?

[Josh Tackitt]

Is there an extension or some other way to essentially do a mail merge
ticket creation in RT?

We have about 50 people to email.  We'd like to use comma-delimited
data, including email address to create a customized ticket/email for
each one.

Currently our plan is to just use other mail merge software to send the
email with the reply-to set to an RT address so that at least when they
reply the ticket will be created.  Which would be ok.  It'd just be very
nice to have a ticket # before they reply.

thanks,
Josh

-- 
Reed College
Computer Hardware Services