[rt-users] RTFM problem deleting article / CurrentUserCanSee Unimplemented

Dominic Hargreaves dominic.hargreaves at it.ox.ac.uk
Wed Aug 1 13:31:09 EDT 2012


On Tue, Jul 31, 2012 at 12:29:08PM -0400, Kevin Falcone wrote:
> On Wed, Jul 25, 2012 at 01:30:30PM +0200, Gunnar Gorges wrote:
> > I encountered a problem with RTFM today: I am not able to delete any
> > article without RT throwing an error message "An internal RT error
> > has occurred".
> > 
> > The logfile shows this:
> > [error]: RT::FM::Article::CurrentUserCanSee Unimplemented in
> > RT::Transaction.
> > (/usr/share/request-tracker3.8/lib/RT/Transaction_Overlay.pm line
> > 1035)
> > (/usr/share/request-tracker3.8/lib/RT/Interface/Web/Handler.pm:233)
> > 
> > Has anyone seen this before and can point me to the direction how to
> > fix it? It appeared first time after the latest security update. I
> > am using RT 3.8.8 and RTFM 2.4.2 on Debian Squeeze.
> 
> Since you're running 3.8.8 from Debian, it has a number of security
> fixes.  The recently announced updates to RTFM include a fix to
> account for these security fixes.
> 
> I believe Dom was looking for folks to test updated RTFM packages, but
> I don't have a URL handy because I'm offline.

The URL is

http://lists.alioth.debian.org/pipermail/pkg-request-tracker-maintainers/2012-July/003280.html

I've just got back from a few days away so I'll probably try and push
this out one way or another over the weekend. Testing before then
would be very welcome.

-- 
Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford
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