[rt-users] Unable to use NotifyGroup with rt-crontool

[Thomas Sibley]

On 08/03/2012 02:23 AM, Shrivallabh Deshmukh wrote:
> I checked to see that the group is getting loaded correctly. But it is
> not able to get hold of a transactionObk it seems like.
> 
> That makes sense since there is no transaction that has occured. Rather
> this is a cronjob which is triggering the action.

Some actions and conditions require a transaction.  See `perldoc
bin/rt-crontool` for how to specify one.