[rt-users] queue disabled but still getting tickets

[Aaron Zuercher]

I have disabled one of my queues to prevent new ticket submission but new
tickets are still showing up.  How to I stop this?  I don't want to remove
the queue because I want to reopen it in a month.

I disabled it by going to TOOLS > CONFIG > QUEUES and unchecking enabled
box.

Thanks,
Aaron
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