[rt-users] HTML emails and attachments

Josh Hopkins josh at prorivertech.com
Thu Aug 9 16:20:26 EDT 2012


We have updated our templates to use HTML but have noticed that now users don't receive attachments when getting responses.

I have tried adding the RT-Attach-Message: yes to the top of the template and then adding Content-Type:text/html a few lines below it but that just make the whole email come out in HTML code.

Is there a way to have HTML emails work with attachments?
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