[rt-users] Gather multiple tickets in one message by rt-crontool

[Jack Zabolotnyi]

Hi.

I'd like to notify my customers if they have unanswered (by them) tickets.
I do it via rt-crontool and almost finished, but there is one little issue
i'd like to fix: normally, client will get one email for every ticket that
match criteria, and I'd like to gather all tickets (subjects with links) in
one email and send only this one message to client.

Is it possible to do?

Thanks.

-- 
Jack Zabolotnyi
Arces Network, LLC

e: jzabolotnyi at arces.net
w: http://www.arces.net

PGP key: 2048R/7F2AB658 2012-07-02
PGP fingerprint: 4C7E 00A8 5210 F3D9 0509  C70E 87C8 666E 7F2A B658
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