[rt-users] LDAP-Active Directory external authentification search/authentificate users in a subtree

[Thomas Sibley]

On 08/24/2012 07:18 AM, Limit Less wrote:
> Hello everybody and thanks for your suggestions,
> The actual problem was that i was using to  authenificate against RT
> normal user format from Active Directory, and Request Tracker ask for
> the pre-Windows 2000 username format, and in my situation the two are
> different.
> The problems is solved.
> Anyway is there a possibility to force RT to use the normal user format?

Can you show us an example of the difference in the usernames?