[rt-users] excluding email addresses from creating tickets

[Tim Cutts]

On 30 Aug 2012, at 20:04, Stephen Desch <stephen.edward.desch at gmail.com> wrote:

> I see, I'll have to look into adding that to our server. 

Depending on how mail is being delivered to your RT system, you can often do it with the MTA on the system as well, by configuring a blacklist of addresses you don't want delivering to your RT system.

Tim

-- 
 The Wellcome Trust Sanger Institute is operated by Genome Research 
 Limited, a charity registered in England with number 1021457 and a 
 company registered in England with number 2742969, whose registered 
 office is 215 Euston Road, London, NW1 2BE.