[rt-users] rt-mailgate fallback

[Jason A. Smith]

I think what you want to do is add a rule like this right below your 
pipe to rt-mailgate rule. This tells procmail to trap the error from the 
failed rt-mailgate delivery and retry later:

# If RT delivery failed, return it to the mail queue, the MTA
# will retry delivery later (75 is the value for EX_TEMPFAIL
# in /usr/include/sysexits.h):
:0 e
{ EXITCODE=75 HOST }



On 12/04/2012 04:12 AM, Albert Shih wrote:
> Hi,
>
> I would like to known if they are any solution to have a fallback solution
> about rt-mailgate with procmail.
>
> Actually I've something like in the .procmailrc
>
> 	#
> 	# Spam
> 	#
> 	:0:                             # spam
> 	* ^X-Spam-Status: YES*
> 	! humain.address
> 	
> 	:0:
> 	|/usr/bin/rt-mailgate --queue Support --action correspond --url https://ULR_OF_RT
>
>
> the problem is sometime the RT website is down (power failure) and in that
> case the mail is lost.
>
> How can I tell rt-mailgate (or procmail) to send the mail to humain.address only if the rt-mailgate failed
>
> Regards.
>
> JAS
>
>
>