[rt-users] Making Attachments Open in a New Window

Daniel Mayer danm at lelmail.com
Thu Dec 6 10:39:37 EST 2012


I have recently installed and begun configuring RT 4.0.7.  However, try as I might, I have not yet figured out how to get attachments to open in a new window (or tab).  I have followed another article (from around 2004) that has you modify the "ShowAttachment" and "Show Transactions" (actually now appears to be called "ShowTransactionAttachment" but it does not appear that this works.

Does anyone have any ideas?

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