[rt-users] create new user and give permission to view all unresolved tickets

[Ruslan Zakirov]

I think you are talking about self service. You have two options:
Make him privileged or hack self service code. In both cases you should
grant him enough rights.

Ruslan from phone.
01.11.2012 13:06 пользователь "najib" <najib at magnifix.com.my> написал:

> hi,
>
> i am using rt 3.8.10
>
> i have created new user
>
> i need help on how to set permission to the new user
> so he can only view 'all' tickets, not just 'my open tickets'?
>
> thank you
>
>
>
> --------
> We're hiring! http://bestpractical.com/jobs
>
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