[rt-users] create new user and give permission to view all unresolved tickets

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Dec 12 06:53:43 EST 2012

I think you are talking about self service. You have two options:
Make him privileged or hack self service code. In both cases you should
grant him enough rights.

Ruslan from phone.
01.11.2012 13:06 пользователь "najib" <najib at magnifix.com.my> написал:

> hi,
> i am using rt 3.8.10
> i have created new user
> i need help on how to set permission to the new user
> so he can only view 'all' tickets, not just 'my open tickets'?
> thank you
> --------
> We're hiring! http://bestpractical.com/jobs
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121212/7cf0bdeb/attachment.htm>

More information about the rt-users mailing list