[rt-users] Multi-tenant

[Christoph (Stucki) von Stuckrad]

On Thu, 13 Dec 2012, Shuvam Misra wrote:

...
> (i.e. multi-tenant support), will anyone want to set up separate servers
> then? I would have thought the reverse question is the natural one.

Having read only the last thee mails and not much time now,
I only want to tell, we did exactly tht, we did split a
multi-tenant RT into (only!) two sepearte instances.

Here were some more inssues than simply multi-versus-sigle
group usage. But one of the reasons might be important.

The overall-rights-matrix on only-one-userbase makes it
difficult to wall in each of the groups, so they never
see or notice one of the others.  It *is* possible, but
error-prone, if the 'groups' try to administer their own
'set of queues'.  One wrong click or 'right' and information
leaks will happen.  In sigle-tenant-setups this stays
impossible and virtual hosts are relatively cheap.

Stucki

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