[rt-users] Error on Mark all messages as seen in ticket
ktm at rice.edu
ktm at rice.edu
Thu Dec 13 09:34:06 EST 2012
Hi RT community,
We figured out the problem -- a bad case of local modifications.
Sorry for the interruption.
Regards,
Ken
On Wed, Dec 12, 2012 at 05:41:56PM -0600, Susan K. McClure wrote:
> Hi,
> I am getting an error when trying to click on the link in a ticket to
> "jump to the first unread message and mark all messages as seen"
>
> This is testing on a newly upgraded system:
> - rt 3.8.13, w/ RT-FM, RT-IR, RT::Authn::ExternalAuth and others.
> - on rhel 6
> - Using postgresql 9.2.2, nginx, and spawn-fcgi
> - We are also using the colorize status code feature as in
> http://wiki.bestpractical.com/view/ShowStatusInColor
>
> When I click on the link in a ticket (ticket # 391377) The browser
> displays:
> "An internal RT error has occurred. Your administrator can find more
> details in RT's log files"
>
> I see in the nginx error.log:
> ====================================
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "DBD::Pg::st execute failed: ERROR: invalid input syntax for integer:
> > "Must specify 'Name' attribute"
> > LINE 1: SELECT * FROM Principals WHERE id = 'Must specify ''Name'' ...
> > ^ at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 590.
> > RT::Handle=HASH(0x69f1e60) couldn't execute the query 'SELECT * FROM
> > Principals WHERE id = ?' at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 603
> > DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(" while
> > reading response header from upstream, client: 10.67.48.228, server:
> > rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "0x69f1e60)', 'SELECT * FROM Principals WHERE id = ?', 'Must specify
> > \'Name\' attribute') called at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1206
> >
> > DBIx::SearchBuilder::Record::_LoadFromSQL('RT::Principal=HASH(0x7092440)',
> > 'SELECT * FROM Principals WHERE id = ?', 'Must specify \'Name\'
> > attribute') called at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1125
> >
> > DBIx::SearchBuilder::Record::LoadByCols('RT::Principal=HASH(0x7092440)',
> > 'id', 'Must specify \'Name\' attribute') ca" while reading response
> > header from upstream, client: 10.67.48.228, server: rt3.rice.edu,
> > request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "lled
> > at /usr/local/share/perl5/DBIx/SearchBuilder/Record/Cachable.pm line 120
> >
> > DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::Principal=HASH(0x7092440)',
> > 'id', 'Must specify \'Name\' attribute') called at
> > /opt/rt3/lib/RT/Record.pm line 368
> > RT::Record::LoadByCols('RT::Principal=HASH(0x7092440)', 'id',
> > 'Must specify \'Name\' attribute') called at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1140
> >
> > DBIx::SearchBuilder::Record::LoadById('RT::Principal=HASH(0x7092440)', 'Must
> > specify" while reading response header from upstream, client:
> > 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "\'Name\' attribute') called at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1056
> > DBIx::SearchBuilder::Record::Load('RT::Principal=HASH(0x7092440)',
> > 'Must specify \'Name\' attribute') called at /opt/rt3/lib/RT/Record.pm
> > line 320
> > RT::Record::Create('RT::Principal=HASH(0x7092440)',
> > 'PrincipalType', 'User', 'ObjectId', 0, 'Disabled', 0) called at
> > /opt/rt3/lib/RT/Principal.pm line 110
> > RT::Principal::Create('RT::Principal=HASH(0x7092440)',
> > 'PrincipalType', 'User', 'Disabled', 0, 'ObjectId'," while reading
> > response header from upstream, client: 10.67.48.228, server:
> > rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: " 0)
> > called at /opt/rt3/local/lib/RT/User_Local.pm line 86
> > RT::Base::Create('RT::Attribute=HASH(0x72010b0)', 'ContentType',
> > '', 'Creator', 402, 'ObjectId', 391377, 'LastUpdatedBy', 402, ...)
> > called at /opt/rt3/lib/RT/Record.pm line 289
> > RT::Record::Create('RT::Attribute=HASH(0x72010b0)', 'Name',
> > 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27', 'ContentType',
> > '', 'Description', undef, ...) called at
> > /opt/rt3/lib/RT/Attribute_Overlay.pm line 181
> > RT::Attribute::Create('RT::Attribute=HASH(0x72010" while reading
> > response header from upstream, client: 10.67.48.228, server:
> > rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "b0)', 'Object', 'RT::Ticket=HASH(0x71cd860)', 'Name',
> > 'User-402-SeenUpTo', 'Description', undef, 'Content', '2012-12-04
> > 15:08:27', ...) called at /opt/rt3/lib/RT/Record.pm line 173
> > RT::Record::AddAttribute('RT::Ticket=HASH(0x71cd860)', 'Content',
> > '2012-12-04 15:08:27', 'Description', undef, 'Name',
> > 'User-402-SeenUpTo') called at /opt/rt3/lib/RT/Record.pm line 200
> > RT::Record::SetAttribute('RT::Ticket=HASH(0x71cd860)', 'Name',
> > 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27') called at
> > /opt/rt3" while reading response header from upstream, client:
> > 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "/share/html/Ticket/Display.html line 166
> > HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377,
> > 'Anchor', 'txn-10489494') called at
> > /usr/share/perl5/HTML/Mason/Component.pm line 135
> >
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a67370)',
> > 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 1284
> > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274
> > HTML::Mason::Request::comp(undef, undef, un" while reading
> > response header from upstream, client: 10.67.48.228, server:
> > rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "def,
> > 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494', ...) called
> > at /opt/rt3/lib/RT/Interface/Web.pm line 546
> > RT::Interface::Web::ShowRequestedPage('HASH(0x6a44940)') called at
> > /opt/rt3/lib/RT/Interface/Web.pm line 266
> > RT::Interface::Web::HandleRequest('HASH(0x6a44940)') called at
> > /opt/rt3/share/html/autohandler line 53
> > HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377,
> > 'Anchor', 'txn-10489494') called at
> > /usr/share/perl5/HTML/Mason/Component.pm line 135
> > HTML::Mason::Compone" while reading response header from upstream,
> > client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "nt::run('HTML::Mason::Component::FileBased=HASH(0x6a72048)',
> > 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 1279
> > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274
> > HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1,
> > 'id', 391377, 'Anchor', 'txn-10489494', ...) called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 473
> > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 473
> > eval {...} calle" while reading response header from upstream,
> > client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "d at
> > /usr/share/perl5/HTML/Mason/Request.pm line 425
> >
> > HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x71ab468)')
> > called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 190
> > eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> > line 190
> >
> > HTML::Mason::Request::CGI::exec('RT::Interface::Web::Request=HASH(0x71ab468)')
> > called at /usr/share/perl5/HTML/Mason/Interp.pm line 342
> > HTML::Mason::Interp::exec(undef, undef, 'MarkAsSeen', 1, 'id',
> > 391377, 'Anchor', 'txn-10489494') called" while reading response
> > header from upstream, client: 10.67.48.228, server: rt3.rice.edu,
> > request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "at
> > /usr/share/perl5/HTML/Mason/CGIHandler.pm line 121
> > eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> > line 121
> >
> > HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x69ef058)',
> > 'HASH(0x68cc398)') called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> > line 73
> >
> > HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x69ef058)',
> > 'CGI::Fast=HASH(0x69f5058)') called at /opt/rt3/bin/mason_handler.fcgi
> > line 91
> > eval {...} called at /opt/rt3/bin/mason_handler.fcgi" while
> > reading response header from upstream, client: 10.67.48.228, server:
> > rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "line 91
> > DBD::Pg::st execute failed: ERROR: current transaction is aborted,
> > commands ignored until end of transaction block at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 590.
> > RT::Handle=HASH(0x69f1e60) couldn't execute the query 'UPDATE
> > Principals SET ObjectId=? WHERE id=? ' at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 603
> >
> > DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x69f1e60)', 'UPDATE
> > Principals SET ObjectId=? WHERE id=? ', 'Must specify \'Name\'
> > attribu" while reading response header from upstream, client:
> > 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "te',
> > undef) called at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm
> > line 454
> >
> > DBIx::SearchBuilder::Handle::UpdateRecordValue('RT::Handle=HASH(0x69f1e60)',
> > 'Table', 'Principals', 'IsSQLFunction', undef, 'Column', 'ObjectId',
> > 'PrimaryKeys', 'HASH(0x707a5f8)', ...) called at
> > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 845
> >
> > DBIx::SearchBuilder::Record::__Set('RT::Principal=HASH(0x7092440)',
> > 'Field', 'ObjectId', 'Value', 'Must specify \'Name\' attribute')
> > called at /usr/local/share/per" while reading response header from
> > upstream, client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "l5/DBIx/SearchBuilder/Record/Cachable.pm line 140
> >
> > DBIx::SearchBuilder::Record::Cachable::__Set('RT::Principal=HASH(0x7092440)',
> > 'Field', 'ObjectId', 'Value', 'Must specify \'Name\' attribute')
> > called at /opt/rt3/local/lib/RT/User_Local.pm line 97
> > RT::Base::Create('RT::Attribute=HASH(0x72010b0)', 'ContentType',
> > '', 'Creator', 402, 'ObjectId', 391377, 'LastUpdatedBy', 402, ...)
> > called at /opt/rt3/lib/RT/Record.pm line 289
> > RT::Record::Create('RT::Attribute=HASH(0x72010b0)', 'Name',
> > 'User-402-SeenUpT" while reading response header from upstream,
> > client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "o',
> > 'Content', '2012-12-04 15:08:27', 'ContentType', '', 'Description',
> > undef, ...) called at /opt/rt3/lib/RT/Attribute_Overlay.pm line 181
> > RT::Attribute::Create('RT::Attribute=HASH(0x72010b0)', 'Object',
> > 'RT::Ticket=HASH(0x71cd860)', 'Name', 'User-402-SeenUpTo',
> > 'Description', undef, 'Content', '2012-12-04 15:08:27', ...) called at
> > /opt/rt3/lib/RT/Record.pm line 173
> > RT::Record::AddAttribute('RT::Ticket=HASH(0x71cd860)', 'Content',
> > '2012-12-04 15:08:27', 'Description', undef, 'Name', 'User-402-See"
> > while reading response header from upstream, client: 10.67.48.228,
> > server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "nUpTo') called at /opt/rt3/lib/RT/Record.pm line 200
> > RT::Record::SetAttribute('RT::Ticket=HASH(0x71cd860)', 'Name',
> > 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27') called at
> > /opt/rt3/share/html/Ticket/Display.html line 166
> > HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377,
> > 'Anchor', 'txn-10489494') called at
> > /usr/share/perl5/HTML/Mason/Component.pm line 135
> >
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a67370)',
> > 'MarkAsSeen', 1, 'id', 391377, 'Anchor'," while reading response
> > header from upstream, client: 10.67.48.228, server: rt3.rice.edu,
> > request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "'txn-10489494') called at /usr/share/perl5/HTML/Mason/Request.pm line
> > 1284
> > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274
> > HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1,
> > 'id', 391377, 'Anchor', 'txn-10489494', ...) called at
> > /opt/rt3/lib/RT/Interface/Web.pm line 546
> > RT::Interface::Web::ShowRequestedPage('HASH(0x6a44940)') called at
> > /opt/rt3/lib/RT/Interface/Web.pm line 266
> > RT::Interface::Web::HandleRequest('HASH(0x6a44940)') called at
> > /opt/rt3/share/html/a" while reading response header from upstream,
> > client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "utohandler line 53
> > HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377,
> > 'Anchor', 'txn-10489494') called at
> > /usr/share/perl5/HTML/Mason/Component.pm line 135
> >
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a72048)',
> > 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 1279
> > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274
> > HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1,"
> > while reading response header from upstream, client: 10.67.48.228,
> > server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "'id', 391377, 'Anchor', 'txn-10489494', ...) called at
> > /usr/share/perl5/HTML/Mason/Request.pm line 473
> > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 473
> > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 425
> >
> > HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x71ab468)')
> > called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 190
> > eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> > line 190
> > HTML::Mason::Request::CGI::exec('RT::Interface::Web" while reading
> > response header from upstream, client: 10.67.48.228, server:
> > rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "::Request=HASH(0x71ab468)') called at
> > /usr/share/perl5/HTML/Mason/Interp.pm line 342
> > HTML::Mason::Interp::exec(undef, undef, 'MarkAsSeen', 1, 'id',
> > 391377, 'Anchor', 'txn-10489494') called at
> > /usr/share/perl5/HTML/Mason/CGIHandler.pm line 121
> > eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> > line 121
> >
> > HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x69ef058)',
> > 'HASH(0x68cc398)') called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> > line 73
> > HTML::Mason::CGIHandler::hand" while reading response header from
> > upstream, client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> > "le_cgi_object('HTML::Mason::CGIHandler=HASH(0x69ef058)',
> > 'CGI::Fast=HASH(0x69f5058)') called at /opt/rt3/bin/mason_handler.fcgi
> > line 91
> > eval {...} called at /opt/rt3/bin/mason_handler.fcgi line 91
> > DBD::Pg::st execute failed: ERROR: current transaction is aborted,
> > commands ignored until end of transaction block at
> > /usr/share/perl5/Apache/Session/Store/DBI.pm line 67.
> > [Wed Dec 12 23:35:36 2012] [error]: DBD::Pg::st execute failed:
> > ERROR: current transaction is aborted, commands ignored until end of"
> > while reading response header from upstream, client: 10.67.48.228,
> > server: rt3.rice.edu, request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "
> > transaction block at /usr/share/perl5/Apache/Session/Store/DBI.pm line
> > 67. (/opt/rt3/lib/RT/Interface/Web/Handler.pm:277)
> > [Wed Dec 12 23:35:36 2012] [crit]: Transaction not committed. Usually
> > indicates a software fault.Data loss may have occurred
> > (/opt/rt3/lib/RT/Interface/Web/Handler.pm:239)" while reading response
> > header from upstream, client: 10.67.48.228, server: rt3.rice.edu,
> > request: "GET
> > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> > host: "rt3.rice.edu", referrer:
> > "https://rt3.rice.edu/Ticket/Display.html?id=391377"
>
>
> Can anyone give me some ideas as to the problem please ?
>
> Thanks.
>
>
>
>
> Susan K. McClure
> Rice University
> smcclure at rice.edu
>
>
>
>
>
>
>
>
> --------
> We're hiring! http://bestpractical.com/jobs
>
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