[rt-users] Error on Mark all messages as seen in ticket

Susan K. McClure smcclure at rice.edu
Wed Dec 12 18:41:56 EST 2012


Hi,
I am getting an error when trying to click on the link in a ticket to
"jump to the first unread message and mark all messages as seen"

This is testing on a newly upgraded system:
 - rt 3.8.13, w/ RT-FM, RT-IR, RT::Authn::ExternalAuth and others.
 - on rhel 6
 - Using  postgresql 9.2.2, nginx, and spawn-fcgi
 - We are also using the colorize status  code feature  as in
       http://wiki.bestpractical.com/view/ShowStatusInColor

When I click on the link in a ticket (ticket # 391377) The browser
displays:
"An internal RT error has occurred.  Your administrator can find more
details in RT's log files"

I see in the nginx error.log:
====================================
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "DBD::Pg::st execute failed: ERROR:  invalid input syntax for integer:
> "Must specify 'Name' attribute"
> LINE 1: SELECT  * FROM Principals WHERE id = 'Must specify ''Name'' ...
>                                              ^ at
> /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 590.
> RT::Handle=HASH(0x69f1e60) couldn't execute the query 'SELECT  * FROM
> Principals WHERE id = ?' at
> /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 603
>     DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(" while
> reading response header from upstream, client: 10.67.48.228, server:
> rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "0x69f1e60)', 'SELECT  * FROM Principals WHERE id = ?', 'Must specify
> \'Name\' attribute') called at
> /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1206
>   
>  DBIx::SearchBuilder::Record::_LoadFromSQL('RT::Principal=HASH(0x7092440)',
> 'SELECT  * FROM Principals WHERE id = ?', 'Must specify \'Name\'
> attribute') called at
> /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1125
>   
>  DBIx::SearchBuilder::Record::LoadByCols('RT::Principal=HASH(0x7092440)',
> 'id', 'Must specify \'Name\' attribute') ca" while reading response
> header from upstream, client: 10.67.48.228, server: rt3.rice.edu,
> request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "lled
> at /usr/local/share/perl5/DBIx/SearchBuilder/Record/Cachable.pm line 120
>   
>  DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::Principal=HASH(0x7092440)',
> 'id', 'Must specify \'Name\' attribute') called at
> /opt/rt3/lib/RT/Record.pm line 368
>     RT::Record::LoadByCols('RT::Principal=HASH(0x7092440)', 'id',
> 'Must specify \'Name\' attribute') called at
> /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1140
>   
>  DBIx::SearchBuilder::Record::LoadById('RT::Principal=HASH(0x7092440)', 'Must
> specify" while reading response header from upstream, client:
> 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "\'Name\' attribute') called at
> /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1056
>     DBIx::SearchBuilder::Record::Load('RT::Principal=HASH(0x7092440)',
> 'Must specify \'Name\' attribute') called at /opt/rt3/lib/RT/Record.pm
> line 320
>     RT::Record::Create('RT::Principal=HASH(0x7092440)',
> 'PrincipalType', 'User', 'ObjectId', 0, 'Disabled', 0) called at
> /opt/rt3/lib/RT/Principal.pm line 110
>     RT::Principal::Create('RT::Principal=HASH(0x7092440)',
> 'PrincipalType', 'User', 'Disabled', 0, 'ObjectId'," while reading
> response header from upstream, client: 10.67.48.228, server:
> rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: " 0)
> called at /opt/rt3/local/lib/RT/User_Local.pm line 86
>     RT::Base::Create('RT::Attribute=HASH(0x72010b0)', 'ContentType',
> '', 'Creator', 402, 'ObjectId', 391377, 'LastUpdatedBy', 402, ...)
> called at /opt/rt3/lib/RT/Record.pm line 289
>     RT::Record::Create('RT::Attribute=HASH(0x72010b0)', 'Name',
> 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27', 'ContentType',
> '', 'Description', undef, ...) called at
> /opt/rt3/lib/RT/Attribute_Overlay.pm line 181
>     RT::Attribute::Create('RT::Attribute=HASH(0x72010" while reading
> response header from upstream, client: 10.67.48.228, server:
> rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "b0)', 'Object', 'RT::Ticket=HASH(0x71cd860)', 'Name',
> 'User-402-SeenUpTo', 'Description', undef, 'Content', '2012-12-04
> 15:08:27', ...) called at /opt/rt3/lib/RT/Record.pm line 173
>     RT::Record::AddAttribute('RT::Ticket=HASH(0x71cd860)', 'Content',
> '2012-12-04 15:08:27', 'Description', undef, 'Name',
> 'User-402-SeenUpTo') called at /opt/rt3/lib/RT/Record.pm line 200
>     RT::Record::SetAttribute('RT::Ticket=HASH(0x71cd860)', 'Name',
> 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27') called at
> /opt/rt3" while reading response header from upstream, client:
> 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "/share/html/Ticket/Display.html line 166
>     HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377,
> 'Anchor', 'txn-10489494') called at
> /usr/share/perl5/HTML/Mason/Component.pm line 135
>   
>  HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a67370)',
> 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at
> /usr/share/perl5/HTML/Mason/Request.pm line 1284
>     eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274
>     HTML::Mason::Request::comp(undef, undef, un" while reading
> response header from upstream, client: 10.67.48.228, server:
> rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "def,
> 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494', ...) called
> at /opt/rt3/lib/RT/Interface/Web.pm line 546
>     RT::Interface::Web::ShowRequestedPage('HASH(0x6a44940)') called at
> /opt/rt3/lib/RT/Interface/Web.pm line 266
>     RT::Interface::Web::HandleRequest('HASH(0x6a44940)') called at
> /opt/rt3/share/html/autohandler line 53
>     HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377,
> 'Anchor', 'txn-10489494') called at
> /usr/share/perl5/HTML/Mason/Component.pm line 135
>     HTML::Mason::Compone" while reading response header from upstream,
> client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "nt::run('HTML::Mason::Component::FileBased=HASH(0x6a72048)',
> 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at
> /usr/share/perl5/HTML/Mason/Request.pm line 1279
>     eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274
>     HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1,
> 'id', 391377, 'Anchor', 'txn-10489494', ...) called at
> /usr/share/perl5/HTML/Mason/Request.pm line 473
>     eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 473
>     eval {...} calle" while reading response header from upstream,
> client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "d at
> /usr/share/perl5/HTML/Mason/Request.pm line 425
>   
>  HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x71ab468)')
> called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 190
>     eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> line 190
>   
>  HTML::Mason::Request::CGI::exec('RT::Interface::Web::Request=HASH(0x71ab468)')
> called at /usr/share/perl5/HTML/Mason/Interp.pm line 342
>     HTML::Mason::Interp::exec(undef, undef, 'MarkAsSeen', 1, 'id',
> 391377, 'Anchor', 'txn-10489494') called" while reading response
> header from upstream, client: 10.67.48.228, server: rt3.rice.edu,
> request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "at
> /usr/share/perl5/HTML/Mason/CGIHandler.pm line 121
>     eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> line 121
>   
>  HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x69ef058)',
> 'HASH(0x68cc398)') called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> line 73
>   
>  HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x69ef058)',
> 'CGI::Fast=HASH(0x69f5058)') called at /opt/rt3/bin/mason_handler.fcgi
> line 91
>     eval {...} called at /opt/rt3/bin/mason_handler.fcgi" while
> reading response header from upstream, client: 10.67.48.228, server:
> rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "line 91
> DBD::Pg::st execute failed: ERROR:  current transaction is aborted,
> commands ignored until end of transaction block at
> /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 590.
> RT::Handle=HASH(0x69f1e60) couldn't execute the query 'UPDATE
> Principals SET ObjectId=? WHERE id=? ' at
> /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 603
>   
>  DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x69f1e60)', 'UPDATE
> Principals SET ObjectId=? WHERE id=? ', 'Must specify \'Name\'
> attribu" while reading response header from upstream, client:
> 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "te',
> undef) called at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm
> line 454
>   
>  DBIx::SearchBuilder::Handle::UpdateRecordValue('RT::Handle=HASH(0x69f1e60)',
> 'Table', 'Principals', 'IsSQLFunction', undef, 'Column', 'ObjectId',
> 'PrimaryKeys', 'HASH(0x707a5f8)', ...) called at
> /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 845
>   
>  DBIx::SearchBuilder::Record::__Set('RT::Principal=HASH(0x7092440)',
> 'Field', 'ObjectId', 'Value', 'Must specify \'Name\' attribute')
> called at /usr/local/share/per" while reading response header from
> upstream, client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "l5/DBIx/SearchBuilder/Record/Cachable.pm line 140
>   
>  DBIx::SearchBuilder::Record::Cachable::__Set('RT::Principal=HASH(0x7092440)',
> 'Field', 'ObjectId', 'Value', 'Must specify \'Name\' attribute')
> called at /opt/rt3/local/lib/RT/User_Local.pm line 97
>     RT::Base::Create('RT::Attribute=HASH(0x72010b0)', 'ContentType',
> '', 'Creator', 402, 'ObjectId', 391377, 'LastUpdatedBy', 402, ...)
> called at /opt/rt3/lib/RT/Record.pm line 289
>     RT::Record::Create('RT::Attribute=HASH(0x72010b0)', 'Name',
> 'User-402-SeenUpT" while reading response header from upstream,
> client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "o',
> 'Content', '2012-12-04 15:08:27', 'ContentType', '', 'Description',
> undef, ...) called at /opt/rt3/lib/RT/Attribute_Overlay.pm line 181
>     RT::Attribute::Create('RT::Attribute=HASH(0x72010b0)', 'Object',
> 'RT::Ticket=HASH(0x71cd860)', 'Name', 'User-402-SeenUpTo',
> 'Description', undef, 'Content', '2012-12-04 15:08:27', ...) called at
> /opt/rt3/lib/RT/Record.pm line 173
>     RT::Record::AddAttribute('RT::Ticket=HASH(0x71cd860)', 'Content',
> '2012-12-04 15:08:27', 'Description', undef, 'Name', 'User-402-See"
> while reading response header from upstream, client: 10.67.48.228,
> server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "nUpTo') called at /opt/rt3/lib/RT/Record.pm line 200
>     RT::Record::SetAttribute('RT::Ticket=HASH(0x71cd860)', 'Name',
> 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27') called at
> /opt/rt3/share/html/Ticket/Display.html line 166
>     HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377,
> 'Anchor', 'txn-10489494') called at
> /usr/share/perl5/HTML/Mason/Component.pm line 135
>   
>  HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a67370)',
> 'MarkAsSeen', 1, 'id', 391377, 'Anchor'," while reading response
> header from upstream, client: 10.67.48.228, server: rt3.rice.edu,
> request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "'txn-10489494') called at /usr/share/perl5/HTML/Mason/Request.pm line
> 1284
>     eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274
>     HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1,
> 'id', 391377, 'Anchor', 'txn-10489494', ...) called at
> /opt/rt3/lib/RT/Interface/Web.pm line 546
>     RT::Interface::Web::ShowRequestedPage('HASH(0x6a44940)') called at
> /opt/rt3/lib/RT/Interface/Web.pm line 266
>     RT::Interface::Web::HandleRequest('HASH(0x6a44940)') called at
> /opt/rt3/share/html/a" while reading response header from upstream,
> client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "utohandler line 53
>     HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377,
> 'Anchor', 'txn-10489494') called at
> /usr/share/perl5/HTML/Mason/Component.pm line 135
>   
>  HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a72048)',
> 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at
> /usr/share/perl5/HTML/Mason/Request.pm line 1279
>     eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274
>     HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1,"
> while reading response header from upstream, client: 10.67.48.228,
> server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "'id', 391377, 'Anchor', 'txn-10489494', ...) called at
> /usr/share/perl5/HTML/Mason/Request.pm line 473
>     eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 473
>     eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 425
>   
>  HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x71ab468)')
> called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 190
>     eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> line 190
>     HTML::Mason::Request::CGI::exec('RT::Interface::Web" while reading
> response header from upstream, client: 10.67.48.228, server:
> rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "::Request=HASH(0x71ab468)') called at
> /usr/share/perl5/HTML/Mason/Interp.pm line 342
>     HTML::Mason::Interp::exec(undef, undef, 'MarkAsSeen', 1, 'id',
> 391377, 'Anchor', 'txn-10489494') called at
> /usr/share/perl5/HTML/Mason/CGIHandler.pm line 121
>     eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> line 121
>   
>  HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x69ef058)',
> 'HASH(0x68cc398)') called at /usr/share/perl5/HTML/Mason/CGIHandler.pm
> line 73
>     HTML::Mason::CGIHandler::hand" while reading response header from
> upstream, client: 10.67.48.228, server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr:
> "le_cgi_object('HTML::Mason::CGIHandler=HASH(0x69ef058)',
> 'CGI::Fast=HASH(0x69f5058)') called at /opt/rt3/bin/mason_handler.fcgi
> line 91
>     eval {...} called at /opt/rt3/bin/mason_handler.fcgi line 91
> DBD::Pg::st execute failed: ERROR:  current transaction is aborted,
> commands ignored until end of transaction block at
> /usr/share/perl5/Apache/Session/Store/DBI.pm line 67.
> [Wed Dec 12 23:35:36 2012] [error]: DBD::Pg::st execute failed:
> ERROR:  current transaction is aborted, commands ignored until end of"
> while reading response header from upstream, client: 10.67.48.228,
> server: rt3.rice.edu, request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"
> 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "
> transaction block at /usr/share/perl5/Apache/Session/Store/DBI.pm line
> 67. (/opt/rt3/lib/RT/Interface/Web/Handler.pm:277)
> [Wed Dec 12 23:35:36 2012] [crit]: Transaction not committed. Usually
> indicates a software fault.Data loss may have occurred
> (/opt/rt3/lib/RT/Interface/Web/Handler.pm:239)" while reading response
> header from upstream, client: 10.67.48.228, server: rt3.rice.edu,
> request: "GET
> /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494
> HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:",
> host: "rt3.rice.edu", referrer:
> "https://rt3.rice.edu/Ticket/Display.html?id=391377"


Can anyone give me some ideas as to the problem please ?

Thanks.




Susan K. McClure
Rice University
smcclure at rice.edu











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