[rt-users] FW: RT 4.0.8 + Fedora 16 - Almost There

[Walid Haider]

Hi Kevin,

Thanks for your response.

Looking at /etc/httpd/logs/error_log, I see this entry:

[...] [error] [client ::1] File does not exist: /opt/rt4/share/html/favicon.ico

This leads me to believe that something went wrong with the installation

ls -l /opt/rt4/share/html/

drwxr-xr-x. 10 root bin 4096 Nov 27 16:33 Admin 
drwxr-xr-x.  3 root bin 4096 Nov 27 16:34 Approvals 
drwxr-xr-x.  4 root bin 4096 Nov 27 16:34 Articles 
-rw-r--r--.  1 root bin 2263 Nov 27 16:33 autohandler 
drwxr-xr-x.  3 root bin 4096 Nov 27 16:34 Dashboards 
-rw-r--r--.  1 root bin 2285 Nov 27 16:34 dhandler 
drwxr-xr-x.  3 root bin 4096 Nov 27 16:33 Download 
drwxr-xr-x. 15 root bin 4096 Nov 27 16:33 Elements 
drwxr-xr-x.  4 root bin 4096 Nov 27 16:33 Helpers 
-rw-r--r--.  1 root bin 5163 Nov 27 16:33 index.html 
drwxr-xr-x.  3 root bin 4096 Nov 27 16:34 Install 
-rw-r--r--.  1 root bin 2231 Nov 27 16:33 l 
-rw-r--r--.  1 root bin 2188 Nov 27 16:33 l_unsafe 
drwxr-xr-x.  5 root bin 4096 Nov 27 16:34 m 
drwxr-xr-x.  9 root bin 4096 Nov 27 16:34 NoAuth 
drwxr-xr-x.  2 root bin 4096 Nov 27 16:34 Prefs 
drwxr-xr-x.  3 root bin 4096 Nov 27 16:33 REST 
drwxr-xr-x.  3 root bin 4096 Nov 27 16:33 Search 
drwxr-xr-x.  5 root bin 4096 Nov 27 16:33 SelfService 
drwxr-xr-x.  5 root bin 4096 Nov 27 16:33 Ticket 
drwxr-xr-x.  2 root bin 4096 Nov 27 16:34 Tools 
drwxr-xr-x.  2 root bin 4096 Nov 27 16:33 User 
drwxr-xr-x.  3 root bin 4096 Nov 27 16:33 Widgets

Does this look OK?

Thanks in anticipation.

Regards,
Walid

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: quinta-feira, 29 de Novembro de 2012 16:52
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] FW: RT 4.0.8 + Fedora 16 - Almost There

On Wed, Nov 28, 2012 at 01:56:18PM +0000, Walid Haider wrote:
> I have tried to follow the instructions in order to configure RT to work with Apache 2 + mod_perl  but surely, I am missing some configuration and cannot figure out what it is.

It's worth checking your error logs and possibly dialing Apache's error log up to debug if you think there are weird problems.

You don't really need to make these two global changes

> Any help would be much appreciated.
> 
> #DocumentRoot "/var/www/html"
> DocumentRoot "/opt/rt4/share/html"
> #
> # This should be changed to whatever you set DocumentRoot to.
> #
> #<Directory "/var/www/html">
> <Directory "/opt/rt4/share/html">

Since you're setting DocumentRoot in your VirtualHost directive

-kevin

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