[rt-users] Invalid group error on "make upgrade"

[Ruslan Zakirov]

On Mon, Dec 24, 2012 at 9:55 PM, Nicôle Layne-Balram
<nlayne at telebarbados.com> wrote:
> Thanks for responding,
>
> Top & Ps didn't tell me much so I tried apache as the group, and when that didn't work, I tried root and ran the command directly and that did something, but I think it made things worse:
>
> root at rt:/home/<user>/rt-4.0.8# ./install-sh -m 0755 -o root -g apache -d /opt/rt4/etc
> chgrp: invalid group: `apache'
> root at rt:/home/<user>/rt-4.0.8# ./install-sh -m 0755 -o root -g root -d /opt/rt4/etc
> root at rt:/home/<user>/rt-4.0.8#
>
> Apache logs:
> [Mon Dec 24 17:43:07 2012] [error]: mkdir /opt/rt4/var/mason_data/obj/1972688873: Permission denied at /usr/local/share/perl/5.10.1/HTML/Mason/Compiler/ToObject.pm line 107 (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)

Why don't you check apache's config. User and Group directives.

>
> Kind regards,
> Nicôle
>
> -----Original Message-----
> From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
> Sent: Monday, December 24, 2012 12:59 PM
> To: Nicôle Layne-Balram
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Invalid group error on "make upgrade"
>
> On Mon, Dec 24, 2012 at 8:40 PM, Nicôle Layne-Balram <nlayne at telebarbados.com> wrote:
>> I'm running into the following error when upgrading from 4.06 to 4.08.
>>
>> All dependencies have been found, but when I run "make upgrade" it errors out with the following after re-checking dependencies:
>>
>> ./install-sh -m 0755 -o root -g www -d /opt/rt4/etc
>> chgrp: invalid group: `www'
>> make: *** [config-install] Error 1
>>
>> Any ideas? I may have to check which group/user this instance runs apache with?
>
> Probably it's apache/apache, check httpd.conf or ps/top output.
>
>
>>
>> Kind regards,
>> Nicôle
>>
>>
>>
>>
>
>
>
> --
> Best regards, Ruslan.
>



-- 
Best regards, Ruslan.