[rt-users] Adding comments to the format field of a search
Chris Hall
hiro24 at gmail.com
Wed Dec 26 12:28:04 EST 2012
Is there a way to add either all or the last comment to the format section
of a search? I have a customer who would like to pull the comments or last
comments, etc in a search and have it exported along w/ the other data to a
spreadsheet.
To do that though as I am to understand, I'd need to have a comment field
in the format section in the advanced edit query section. I've tried
adding __Comment__, __Comments__, __LastComment__, but none of those work.
Is there another way of doing this or is it called something else?
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