[rt-users] R: Custom authentication script fails with > ExternalAuthPriority not defined, please check your configuration file

[Scotto Alberto]

Oh, thank you, my saviour!

I was guessing it was about my lack of knowledge of the library (missing some parameters), so didn't think of the obvious..

Btw, I just had to give my 'selfservice' user read permissions for etc/ files


Happy new year to all of you,
and thank you all for your support and sharing!!
(bestpractical guys in particular; Kevin, in very particular!)

Cheers

________________________________________
Da: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] per conto di Kevin Falcone [falcone at bestpractical.com]
Inviato: giovedì 27 dicembre 2012 20.18
A: rt-users at lists.bestpractical.com
Oggetto: Re: [rt-users] Custom authentication script fails with > ExternalAuthPriority not defined, please check your configuration file

On Thu, Dec 20, 2012 at 11:56:44AM +0000, Scotto Alberto wrote:
>    But for security reasons I want to execute it as another user (I created the Unix user
>    "selfservice", as well as the RT user "selfservice"). Executing the script as this Unix user,
>    DoAuth fails with the following message:
>
>    ExternalAuthPriority not defined, please check your configuration file.

Does the selfservice user have access to read your Configuration files
and all the RT libraries?

-kevin


Alberto Scotto

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