[rt-users] Custom authentication script fails with > ExternalAuthPriority not defined, please check your configuration file

Kevin Falcone falcone at bestpractical.com
Thu Dec 27 14:18:51 EST 2012


On Thu, Dec 20, 2012 at 11:56:44AM +0000, Scotto Alberto wrote:
>    But for security reasons I want to execute it as another user (I created the Unix user
>    "selfservice", as well as the RT user "selfservice"). Executing the script as this Unix user,
>    DoAuth fails with the following message:
> 
>    ExternalAuthPriority not defined, please check your configuration file.

Does the selfservice user have access to read your Configuration files
and all the RT libraries?

-kevin
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