[rt-users] Set Subject in if/then clause

[Kevin Falcone]

On Wed, Feb 01, 2012 at 01:55:34PM +0000, Giuseppe Sollazzo wrote:
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>    Hash: SHA1
> 
>    Hi Gerard,
>    many thanks - that worked.
> 
>    I really need to refresh my Perl...
> 
>    Cheers,
>    Giuseppe
> 
>    On 01/02/12 13:49, Gerard FENELON wrote:
>    > I suspect my proposal is
>          wrong Try instead
> 
>          >
> 
>          > Subject: { if ($Ticket->QueueObj->Name eq 'Work
>          Queue') { "Helpdesk
> 
>          > Job Logged: " . $Ticket->Subject . " Output this"; }
>          elsif
> 
>          > ($Ticket->QueueObj->Name eq 'Task Queue') { "Support
>          Job Logged: "
> 
>          > . $Ticket->Subject . " Output that"; } else { "Output
>          other"; } }
> 
>          >
> 
>          > Gerard
> 

Guiseppe - for reference, the syntax Gerard gave you came from the
fact that RT's templates are Text::Templates and you can read more
about them on CPAN:

http://search.cpan.org/dist/Text-Template/lib/Text/Template.pm

-kevin
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