[rt-users] Set Subject in if/then clause

Giuseppe Sollazzo gsollazz at sgul.ac.uk
Wed Feb 1 08:55:34 EST 2012


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Hi Gerard,
many thanks - that worked.

I really need to refresh my Perl...

Cheers,
Giuseppe

On 01/02/12 13:49, Gerard FENELON wrote:
> I suspect my proposal is wrong Try instead
>
> Subject: { if ($Ticket->QueueObj->Name eq 'Work Queue') { "Helpdesk
> Job Logged: " . $Ticket->Subject . " Output this"; } elsif
> ($Ticket->QueueObj->Name eq 'Task Queue') { "Support Job Logged: "
> . $Ticket->Subject . " Output that"; } else { "Output other"; } }
>
> Gerard

- -- 
____________________________________

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz at sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583

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