[rt-users] External Auth using Active Directory 2008

Kevin Falcone falcone at bestpractical.com
Fri Feb 3 14:05:35 EST 2012


On Fri, Feb 03, 2012 at 06:08:46PM +0000, Howell, Van wrote:
> Here is the Apache Log from my last login attempt....
> 
> [Fri Feb  3 18:02:40 2012] [debug]: Found LDAP DN: CN=Howell\, Van,OU=Staff,OU=LCU,DC=xxxxxx,DC=xxx,DC=edu (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:75)

There was a bug reported about commas in DNs causing problems, I
wonder if you're running afoul of that (note that your testuser has a
different CN).

You can try with 0.09_02 which my colleague released last week and is
available on CPAN.  It contains a bugfix for this.

-kevin

> [Fri Feb  3 18:02:40 2012] [debug]: LDAP Search ===  Base: DC=xxxxxx,DC=xxx,DC=edu == Filter: (member=CN=Howell, Van,OU=Staff,OU=LCU,DC=xxxxxx,DC=xxx,DC=edu) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:100)
> [Fri Feb  3 18:02:40 2012] [info]: My_LDAP AUTH FAILED: van.howell (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:127)
> [Fri Feb  3 18:02:40 2012] [debug]: LDAP password validation result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:334)
> [Fri Feb  3 18:02:40 2012] [debug]: Password Validation Check Result:  0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:159)
> [Fri Feb  3 18:02:40 2012] [debug]: Autohandler called ExternalAuth. Response: (0, Password Invalid) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)
> [Fri Feb  3 18:02:40 2012] [error]: FAILED LOGIN for van.howell from 10.1.5.9 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:655)
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