[rt-users] External Auth using Active Directory 2008

[Howell, Van]

I ran the install again, The version it put on is 0.09
FALCONE/RT-Authen-ExternalAuth-0.09.tar.gz

Not the new version. I still have the same problem

I shelled into CPAN 
perl -MCPAN -e shell

then I ran 
install RT::Authen::ExternalAuth

Is there a different way?

Sorry for the dumb questions, but I'm new to this.

Van
________________________________________
From: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] on behalf of Kevin Falcone [falcone at bestpractical.com]
Sent: Friday, February 03, 2012 1:05 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] External Auth using Active Directory 2008

On Fri, Feb 03, 2012 at 06:08:46PM +0000, Howell, Van wrote:
> Here is the Apache Log from my last login attempt....
>
> [Fri Feb  3 18:02:40 2012] [debug]: Found LDAP DN: CN=Howell\, Van,OU=Staff,OU=LCU,DC=xxxxxx,DC=xxx,DC=edu (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:75)

There was a bug reported about commas in DNs causing problems, I
wonder if you're running afoul of that (note that your testuser has a
different CN).

You can try with 0.09_02 which my colleague released last week and is
available on CPAN.  It contains a bugfix for this.

-kevin

> [Fri Feb  3 18:02:40 2012] [debug]: LDAP Search ===  Base: DC=xxxxxx,DC=xxx,DC=edu == Filter: (member=CN=Howell, Van,OU=Staff,OU=LCU,DC=xxxxxx,DC=xxx,DC=edu) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:100)
> [Fri Feb  3 18:02:40 2012] [info]: My_LDAP AUTH FAILED: van.howell (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:127)
> [Fri Feb  3 18:02:40 2012] [debug]: LDAP password validation result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:334)
> [Fri Feb  3 18:02:40 2012] [debug]: Password Validation Check Result:  0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:159)
> [Fri Feb  3 18:02:40 2012] [debug]: Autohandler called ExternalAuth. Response: (0, Password Invalid) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)
> [Fri Feb  3 18:02:40 2012] [error]: FAILED LOGIN for van.howell from 10.1.5.9 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:655)