[rt-users] RT:Extension:ResetPassweord errors out

Kevin Falcone falcone at bestpractical.com
Tue Feb 7 18:42:25 EST 2012


On Tue, Feb 07, 2012 at 11:13:26PM +0000, Axay Desai wrote:
> I have version 4.0.4. installed.  I am trying to put 
> 'Reset Password' link on 
> the main page by installing plugin 
> RT-Extension-ResetPassword-0.04.  
> It gives following message during install:
> perl Makefile.PL make install

These are actually meant to be two commands
perl Makefile.PL
make install

Try running make install and you should be good.
I've released a 0.05 that corrects the documentation error.

Thanks

-kevin

> Cannot determine perl version info from 
> lib/RT/Extension/ResetPassword.pm
> Cannot determine author info from 
> lib/RT/Extension/ResetPassword.pm
> Cannot determine license info from 
> lib/RT/Extension/ResetPassword.pm
> Using RT configuration from /opt/rt4/lib/RT.pm:
> ./html  => /opt/rt4/local/plugins/RT-Extension-ResetPassword/html
> ./lib   => /opt/rt4/local/plugins/RT-Extension-ResetPassword/lib
> Cannot determine perl version info from lib/RT/Extension/ResetPassword.pm
> Cannot determine license info from lib/RT/Extension/ResetPassword.pm
> Writing Makefile for RT::Extension::ResetPassword
> Writing MYMETA.yml and MYMETA.json
> 
> I have updated RT_SiteConfig.pm with plugin information.  
> When I try to restart 
> Apache, i get following error:
> 
> [Tue Feb  7 23:03:36 2012] [warning]:   
> (in cleanup) Error while loading 
> /opt/rt4/sbin/rt-server: Can't locate               
> RT/Extension/ResetPassword.pm in @INC (@INC contains: /opt/rt4/sbin/..
> /local/lib 
> /opt/rt4/sbin/../lib /usr/local/lib/perl5 
> /usr/local/share/perl5 
> /usr/lib/perl5/vendor_perl /usr/share/perl5/vendor_perl 
> /usr/lib/perl5 /u              
> sr/share/perl5 . /etc/httpd) at /opt/rt4/sbin/../lib/RT.pm 
> line 659. 
> (/opt/rt4/sbin/../lib/RT.pm:343)
> 
> Any help in this matter is appreciated.  Thanks - Axay
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