[rt-users] Create Approval Ticket based on Custom Field values

[Pattabi Prasanna]

Hi All,

          I want to create approval tickets based on Custom Field
value selected by the user. For example, there will be Custom Field
Request Type, for certain values chosen by the user, i have to create
tickets for approval.  Kindly provide me the info, on how to do this.


Thanks in advance,
P. Prasanna