[rt-users] bug report

[Ruslan Zakirov]

Hi,

Fixed in Email::Address 1.895.

On Wed, Feb 8, 2012 at 16:34, Albert Shih <Albert.Shih at obspm.fr> wrote:
> Hi all,
>
> A «small» bug with
>
>        RT-4.0.4 or RT-4.0.5
>
> with perl package
>
>        p5-Email-Address-1.89.4
>
> Everything work fine with
>
>        p5-Email-Address-1.89.2
>
> but with
>
>        p5-Email-Address-1.89.4
>
> and if (and only if) the From field contain some no-7 bits ascii character
> like «é,è,à....» the mail is drop by RT with this kind of message in the
> log file
>
> Feb  8 13:16:00 support RT: Use of uninitialized value $From in pattern match (m//) at /usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm line 151. (/usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm:151)
> Feb  8 13:16:00 support RT: Use of uninitialized value $From in pattern match (m//) at /usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm line 151. (/usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm:151)
> Feb  8 13:16:00 support RT: Use of uninitialized value $From in string eq at /usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm line 151. (/usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm:151)
> Feb  8 13:16:00 support RT: Found a ticket ID. It's 3589
> Feb  8 13:16:00 support RT: Couldn't find sender's address
> (/usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email/Auth/MailFrom.pm:71) Feb  8 13:16:00 support RT: Could not record email: Could not load a valid user (/usr/local/share/rt40/html/REST/1.0/NoAuth/mail-gateway:75)
>
> I don't known if the problem come with the package or with RT.
>
> I must say the user have a 7 bits name field in RT database (extract from
> LDAP) and 8 bits name fied in the MUA. I known that's suck but it's working
> with old version of perl package.
>
>
> I'm running RT under FreeBSD.
>
> In meantime I go back to old version of the perl package.
>
> Regards.
>
> JAS
> --
> Albert SHIH
> DIO batiment 15
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> mer 8 fév 2012 13:23:49 CET
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-- 
Best regards, Ruslan.