[rt-users] bug report

[Albert Shih]

Hi all, 

A «small» bug with 

	RT-4.0.4 or RT-4.0.5

with perl package 

	p5-Email-Address-1.89.4

Everything work fine with 

	p5-Email-Address-1.89.2

but with 

	p5-Email-Address-1.89.4

and if (and only if) the From field contain some no-7 bits ascii character
like «é,è,à....» the mail is drop by RT with this kind of message in the
log file

Feb  8 13:16:00 support RT: Use of uninitialized value $From in pattern match (m//) at /usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm line 151. (/usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm:151)
Feb  8 13:16:00 support RT: Use of uninitialized value $From in pattern match (m//) at /usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm line 151. (/usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm:151)
Feb  8 13:16:00 support RT: Use of uninitialized value $From in string eq at /usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm line 151. (/usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email.pm:151)
Feb  8 13:16:00 support RT: Found a ticket ID. It's 3589
Feb  8 13:16:00 support RT: Couldn't find sender's address
(/usr/local/lib/perl5/site_perl/5.14.2/RT/Interface/Email/Auth/MailFrom.pm:71) Feb  8 13:16:00 support RT: Could not record email: Could not load a valid user (/usr/local/share/rt40/html/REST/1.0/NoAuth/mail-gateway:75)

I don't known if the problem come with the package or with RT.

I must say the user have a 7 bits name field in RT database (extract from
LDAP) and 8 bits name fied in the MUA. I known that's suck but it's working
with old version of perl package. 


I'm running RT under FreeBSD.

In meantime I go back to old version of the perl package.

Regards.

JAS
-- 
Albert SHIH
DIO batiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
xmpp: jas at obspm.fr
Heure local/Local time:
mer 8 fév 2012 13:23:49 CET