[rt-users] Offline Edits - 4.0.2

[Vance Walsh]

What he is refering to is he was able to do a search and then be able to
"download" formatted copies of existing tickets to update by clicking the
"Editable text" link in the top right of a search results page.

The Editable text link is no longer there.

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Vance Walsh
Network and Systems Administrator
Concord Academy - Concord, Mass.

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