[rt-users] Manage user rights

Ruslan Zakirov ruz at bestpractical.com
Mon Feb 13 11:46:46 EST 2012


Hi,

This list select more people than it should if you grant OwnTicket to a role.

I'm pretty sure RightsMatrix worked with RT 3.8.x, may be older versions.

You can always `select * from ACL where RightName = 'OwnTicket'` and
work from there.

On Mon, Feb 13, 2012 at 18:23, Anthony BRODARD
<brodard.anthony at gmail.com> wrote:
> Hi list,
>
> I'm running on RT 3.8.7.
> I have some fonctionnal user which appear in the Query Builder, in the list
> of possible tickets owners.
> I would to drop there users from the list. They don't have the "Own Ticket"
> right. They are only used as "admin-cc" in queues, and are not privileged.
> But they always are in the list. Did you know which right cause this problem
> ?
>
> How do you manage your users / groups / files rights ? And have you any tool
> which permit to see right for a specific user / group / file ?
> I've tried to install the plugin RTx-RightsMatrix, but it isn't compatible
> with this version of RT.
>
> Thanks,
> Anthony
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-- 
Best regards, Ruslan.



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