[rt-users] Manage user rights

[Kevin Falcone]

On Mon, Feb 13, 2012 at 06:17:04PM +0100, Anthony BRODARD wrote:
>    About the SQL request, we have only 1 occurrence of an "AdminCc" with the "OwnTickets" right,
>    but the queue is disable, and the right didn't concern the users displayed in the list.
>    All others occurences have the entry "Group" in "PrincipalType". The users concerned are not
>    in any group.

Keep in mind that users are in lots of groups (for example, they're
going to be in Everyone and Unprivileged) and they'll be in Role
groups on tickets.  You should join through to Groups and look at what
groups they're actually in.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120213/2caa356b/attachment.sig>