[rt-users] To Remove RT Default Logo

Bart bart at pleh.info
Wed Feb 15 07:48:26 EST 2012


*Best to keep mailing towards rt-users instead of me personally ;)

-- Bart


Op 15 februari 2012 13:43 schreef Bart <bart at pleh.info> het volgende:

> I'm afraid I don't have a nice document for the overall configuration.
>
> In regards to the e-mail, you have to make sure that the local
> sendmail/postfix configuration knows how to send e-mails.
> In our case we've setup Exim to send mail to a smarthost, this can be done
> with all mail systems. (I assume you have a working mailserver somewhere,
> basically the Linux installation needs to send it's mail to this mailserver)
>
> After that RT should be able to send e-mails.
>
> Also, theres a basic requirement before the application sends e-mail:
>
> - Make a user
> - Make a group and add a user to that group
> - Make a queue (use the default), add the group to the queue
>
> I believe it was something like that as a bare minimum of the RT
> configuration before it will send e-mails.
>
>
> -- Bart
>
>
> Op 15 februari 2012 13:31 schreef brajesh kumar sharma <
> brajesh.bangalore at gmail.com> het volgende:
>
> Hi Bart,
>>
>> Thanks for the quick response. I will check it. Actually I have installed
>> RT 4.0.5 on my linux FC11 machine. And now I have to do the configuration
>> part. Do u have any such documents that it will be helpful for the all
>> basic required configurations. And also mails are not going if I am
>> creating a new Ticket. Please help on this. Overall I want to say that this
>> tool needs for me for only to create tickets.
>>
>> Thanks
>> Brajesh
>>
>> On Wed, Feb 15, 2012 at 5:50 PM, Bart <bart at pleh.info> wrote:
>>
>>> Hi,
>>>
>>> That's part of the theme, you can find the themes in this directory:
>>>
>>> /opt/rt4/share/html/NoAuth/css
>>>>
>>>
>>> If you want to change the theme then I'd suggest copying the base theme
>>> (aileron is the default of RT4) and creating a new one, that way an update
>>> won't break your changes.
>>>
>>> -- Bart
>>>
>>>
>>> Op 15 februari 2012 10:43 schreef brajesh kumar sharma <
>>> brajesh.bangalore at gmail.com> het volgende:
>>>
>>>> Hello All,
>>>>
>>>> I am very new in RT. I would like to know that how we can remove the RT
>>>> logo from the bottom of the page.
>>>>
>>>> Thanks
>>>> Brajesh
>>>>
>>>> --------
>>>> RT Training Sessions (http://bestpractical.com/services/training.html)
>>>> * Boston — March 5 & 6, 2012
>>>>
>>>
>>>
>>
>
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