[rt-users] Change Owner in RT at glance

Kevin Falcone falcone at bestpractical.com
Wed Feb 15 12:14:43 EST 2012


On Wed, Feb 15, 2012 at 05:02:06PM +0100, Daniel Garcia Mejia wrote:
> It is possible or there isa way that in'RT at glance' change the
> owner of a ticket that you can see and have permissions to change
> the owner?
> 
> I wish that was from RT at glance to expedite the work. It is possible?

You'll want to add a custom RT__Ticket/ColumnMap entry for OwnerList
that displays the list of owners and then glue on some JS to update
it.  You could also build links that change the owner, but you'd need
to have many many links in the display.

-kevin
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