[rt-users] Quick Ticket Creatation
Kevin Falcone
falcone at bestpractical.com
Thu Feb 23 11:13:22 EST 2012
On Thu, Feb 23, 2012 at 11:05:24AM +0000, Martin Petersson wrote:
> About the Quick Ticket Creatation, is it possible to have all users in the dropdown list so
> that I can assign a ticket to a certain owner?
>
> How can I do that?
You'll need to cleanly override Elements/QuickCreate and replace the
Me/Nobody code with a call to SelectOwner.
You can read more about cleanly customizing RT at http://requesttracker.wikia.com/wiki/Customizing
-kevin
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