[rt-users] Ticket taken search
Kevin Falcone
falcone at bestpractical.com
Thu Feb 23 11:29:57 EST 2012
On Thu, Feb 23, 2012 at 10:03:29AM -0500, Mark Fuller wrote:
> Is there a way in advanced search to see all the tickets taken by a user
> even if they are not the current owner?
Unfortunately, no. That's a transaction history search and RT's
search concentrates on the current state of tickets. It's a
relatively straightforward search to write at the perl level, but not
in the UI.
-kevin
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