[rt-users] Multiple owners for tickets

Fabio Varela fabio.varela at usp.br
Tue Feb 28 01:04:50 EST 2012


Hi Everybody, I'm subscribed for the list bout an year maybe, but this 
is my first post... So let's rock!!

I have a simple issue about ticket ownership in RT4 (4.0.0). We need to 
attribute some tickets for two or more owners at the same time, 
depending on the type of job our field teams are asked to perform. Is it 
possible in some way??



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