[rt-users] Multiple owners for tickets

[Kenneth Crocker]

Fabio,

No. Every ticket can have only one owner. My suggestion is to define the
type of work in the Queue/ticket and then based on type of work, generate
as many children tickets with different owners as you need.

That's all I can think of at the moment.

Kenn

On Mon, Feb 27, 2012 at 10:04 PM, Fabio Varela <fabio.varela at usp.br> wrote:

> Hi Everybody, I'm subscribed for the list bout an year maybe, but this is
> my first post... So let's rock!!
>
> I have a simple issue about ticket ownership in RT4 (4.0.0). We need to
> attribute some tickets for two or more owners at the same time, depending
> on the type of job our field teams are asked to perform. Is it possible in
> some way??
> --------
> RT Training Sessions (http://bestpractical.com/**services/training.html<http://bestpractical.com/services/training.html>
> )
> * Boston  March 5 & 6, 2012
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