[rt-users] Set colour tickets by priority

[Jeffery, Guy]

Hi,

The tutorial doesn't work for me on 4.0.5. I'm also trying to find an alternative. 

The code I'm putting in <RTInstallationDir>/local/html/Callbacks/MyCallbacks/Elements/RT__Ticket/ColumnMap/ColumnMap is being seen, because if I make a deliberate error it fails to compile, but it doesn't seem to make any difference.

There must be people who have upgraded to 4.0.* who want to keep this feature, hopefully someone can help us.

Regards,

Guy


________________________________

From: rt-users-bounces at lists.bestpractical.com on behalf of Daniel Garcia Mejia
Sent: Mon 27/02/2012 09:34
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Set colour tickets by priority



Hi,

I'm using rt 4.04
I want to color the tickets by priority, so I follow this tutorial:

http://requesttracker.wikia.com/wiki/ShowStatusInColor

But don't work... I don't know ifI haven't done well or it doesn't work
in RT4.X.
Someone can try and confirm it works? If not, there is an alternative to
putting color on the ticket as a priority in RT 4.X?


Thanks and best regards


Daniel

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