[rt-users] RT Incorrect username or password.

csbender csbender at bellsouth.net
Wed Feb 29 16:59:02 EST 2012


Please help.....

We are running rt-3.8.6.

RT stopped working. 


I investigated where syslog shows a lot of errors for failure to login.
Being suspicious I decided to run basic sql commands to see if I can login. 

Mind you I can log into the system via http.

rt3#  /usr/local/bin/rt ls -i "Created > '1 Year Ago' AND Status != 'resolved'" 
-o -Created | xargs /usr/local/bin/report.pl
rt: Incorrect username or password. 

WHAT DOES THIS MEAN?




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