[rt-users] permissions in v4 versus v3.8.7

Thomas Sibley trs at bestpractical.com
Wed Jan 4 16:13:15 EST 2012

On 01/04/2012 04:07 PM, Poulter, Dale wrote:
> In version 4 I have the same settings but the unowned tickets are
> showing even if the “view queue” is not selected.  Is this still
> possible in version 4? Am I missing something obvious?  Thanks.

I'm betting you don't actually have the same rights setup.  "View Queue"
is SeeQueue, and that only controls the visibility of the queue _name_.
 ShowTicket is the right that lets people see tickets in a queue.  You
probably have it granted too widely.


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