[rt-users] Group Signature

Kevin Falcone falcone at bestpractical.com
Thu Jan 5 10:43:53 EST 2012

On Thu, Jan 05, 2012 at 03:33:34PM +0530, RT User wrote:
>    I'm enjoying configuring RT 4. It is so clean and simple. I was wondering if it is possible to
>    configure a group signature for the group instead of individual user signature.
>    We have a IT team group with 50 admins. I'd like all of the users to carry a signature that
>    has a URL link, phone number, address and email. Rather than requesting all users to add a
>    signature to their accounts, I was wondering if we could add it to the group. I did not see
>    anything like that.
>    It would be nice to have this signature attached to all the responses.

There is no built-in group signature in RT.
You could add a Custom Field on the Group and then pull it in from the
outgoing template, or you could add your text directly in the
Correspondence templates.

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