[rt-users] PriorityAsAString plugin question

[RT User]

On Thu, Jan 5, 2012 at 6:37 PM, sunnavy <sunnavy at bestpractical.com> wrote:

> Take "Med/Med" for example, first "Med" means "Priority", the sencond one
> means "Final Priority".
>
> you can avoid the second one if you don't set "Final Priority"
>


Thank you!  I'd prefer having only priority and not the final priority.
Where do I remove final priority so that I only see priority "Med"

Steve




>
> sunnavy
>
> On 12-01-05 15:41, RT User wrote:
> > All,
> >
> > I have a Priority as a String plugin configured.  Here is my
> configuration
> > below.
> >
> >
> > Set( %PriorityAsString, ( Low => 0, Low-Med  => 25, Med => 50, High  =>
> 100
> > ) );
> > Set( @PriorityAsStringOrder, qw( High Med Low-Med Low ) );
> >
> > In RT Priority, I now see,
> >
> > Priority:  Low-Med/Low-Med or Med/Med
> >
> > I'd like to see only one of those. The Priority gets repeated after a "/"
> >
> > Is there any way I can get around it?
> >
> > Thanks!
> > Steve
>
> > --------
> > RT Training Sessions (http://bestpractical.com/services/training.html)
> > * Boston ? March 5 & 6, 2012
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012
>
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