[rt-users] possible RT 4.0.4 attachment bug

[Alex Vandiver]

On Fri, 2012-01-06 at 16:11 -0500, mjames at guesswho.com wrote:
> The user had tried to submit a mysqldump that was 20GB as an attachment

I'm surprised your mail server didn't fall over from that.

> But I didn't expect RT to increment the id when ticket creation failed.

For reference, RT isn't the one incrementing the id -- the database is.
This is a side effect of transaction isolation and database integrity.
_Not_ doing so would be a bug.
 - Alex